Your Phone Is Ringing.
If You Don't Answer, You Don't Get Paid.
And Every Missed Call Is Revenue Walking Straight to Your Competitor.
62% of calls to home service businesses go to voicemail. 78% of customers hire the first company that picks up. If your front door is broken, it doesn't matter how good your work is the jobs never make it inside.
You're Losing Jobs
Before You Even Know They Exist
Your business runs on inbound calls. But right now, your intake system has holes in it and leads are falling through every single day.
"I was on a job."
Your phone rang while you were under a sink, on a roof, or elbow-deep in a panel. By the time you called back, they'd already booked someone else.
"The office couldn't keep up."
Peak hours hit. Three calls came in at once. Two went to voicemail. One of those was a $3,000 job.
"It came in at 10 PM."
An emergency call. A burst pipe. A no-heat situation. Your phone was on silent. That customer found someone who answered.
Cost of that missed call: $450 average ticket + the lifetime value of a loyal customer.
Every one of those is revenue you earned through marketing, reputation, and word of mouth, lost before you had a chance.
INTAKE SYSTEM REPAIRS
A call comes in. You can't answer. Within seconds, the caller gets an automatic text:
"Sorry we missed you! How can we help?"
That one message keeps the conversation alive. Instead of calling the next plumber on Google, they're texting you back. Your team will get a notification. You're not just sending a 'no-reply' bot; you're starting a real-time sales conversation.
Result: more booked jobs from the calls you’re already getting.
Smart After-Hours IVR
Not every after-hours call is an emergency. But right now, you're either missing all of them or getting woken up for every one of them.
A Smart IVR filters the calls for you. Emergencies get routed directly to you or your on-call tech. General inquiries get a professional response and a next-day callback.
You only get woken up for $1,000+ jobs. Everything else is handled.
Result: You capture after-hours revenue without burning out.
Live Web-Chat to SMS
Someone is on your website right now. Browsing. Comparing. Thinking about calling but not quite ready.
Live web-chat turns that passive browser into an active text conversation and routed straight to the dispatcher's phone. No app to download. No portal to log into. Just a text thread with a potential customer who's already interested.
Result: You convert website traffic into real conversations without adding any extra work.
Capture Every Lead That's Already Trying to Reach You.
You're not losing jobs because of bad marketing. You're losing them because your intake system can't keep up with the demand you've already created.
The Intake System Repair fixes the front door. Every call gets a response. Every after-hours inquiry is handled. Every website visitor has a path to a real conversation.
No new ad spend. No new lead sources. Just more revenue from the leads you're already paying for.
FAQ's
How quickly does the Missed Call Text-Back actually go out?
Within seconds of the missed call. The goal is to catch the caller before they move on to the next business on their list. Speed is everything here.
Will the after-hours system wake me up for non-emergencies?
No. That's the entire point. The Smart IVR filters calls so only real emergencies, jobs worth $1,000 or more get routed to you after hours. Everything else gets a professional response and a next-day follow-up.
Does the web-chat require my team to sit at a computer?
No. Conversations from the web-chat are converted into SMS and sent directly to your dispatcher's phone. They respond like a normal text message. No software, no dashboard, no extra screens.
What if I already have a voicemail system?
Voicemail is the graveyard of home service leads. 80% of callers won't leave a message they'll just call the next company. The Missed Call Text-Back keeps the conversation going even when you can't pick up.
How fast can this be set up?
Most Intake System Repairs are fully installed and live within a few days.
Your Next Customer Is Calling Right Now.
The only question is whether they'll get through.
The diagnostic is short, specific, and pressure-free.
We'll show you exactly where leads are slipping through your intake system — and what it's costing you.
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